‘Telemarketing’ Category

World Travel Market 2011

September 6th, 2011 by tema

The team here at TEMA are pleased to announce that we will be in attendance at the World Travel Market 2011 in London. With key industry figures in attendance providing excellent advice and insider knowledge it is a must attend event for anyone in the travel industry. Taking place between the 7th- 10th November, the World Travel Market event hopes to increase on visitors and travel industry participants this year. With a reported 27,000 visitors, 47,000 travel industry participants and 5,000 exhibitors at the event in 2010, it really is crucial to attend to make and meet contacts, gain new knowledge and keep up to date with what’s happening in the travel industry. Further details and any information you may need is given at www.wtmlondon.com.

If you are attending this event, the TEMA team would thoroughly enjoy having a chat with you. We will be at stand TT169, so feel free to drop by! If you would like to speak to us beforehand; email us at [email protected]

Multilingual Telemarketing- Best left to the experts?

August 26th, 2011 by tema

Multilingual telemarketing is one of the many necessary services needed if you and your business have aims of global expansion. Utilising the expertise of multilingual telemarketing agencies and services can help you to promote your business in a way that will appeal to the area your campaign is focusing upon through ‘insider knowledge’. With an estimated 6000 languages spoken throughout the world it is essential to find a way to both communicate, and promote your company, in a way that each party can understand and cooperate. Evidently the majority of these languages are not used in the world of business on a day to day basis, nevertheless it is important to be able to communicate when you need to.

Multilingual telemarketing goes above and beyond just selling your business’ services in the foreign market. They are the bridge between you and the foreign market, thus representing your company. As native speakers of the language they understand the need for cultural sensitivity, to acknowledge local traditions, customs and ways of doing things. They also have the benefit of experience in working within this sector behind them, something which some companies may lack. With this experience and expertise comes contacts, knowledge and feedback, thereby opening doors for you to expand and advertise your business in a way which you perhaps didn’t think achievable or had not thought of before. In addition, some telemarketing companies are able to source databases with thousands of contacts in various sectors.

This guidance can prove to be invaluable, rather than struggling to make an impact on a market which you may know little about, you can take a back seat safe in the knowledge that the advertising, marketing and lead generation for your company is safe in the hands of experts.

Contact Michelle Littlewood at TEMA Telemarketing for more information.

TEMA’s multilingual telemarketing services

July 18th, 2011 by tema

At TEMA we are committed to make global expansion happen. That is why we specialise in business to business multilingual telemarketing. For several years now we have been working globally with telemarketing customer service, marketing and sales; providing both inbound and outbound services. In order to make our multilingual telemarketing expansion move forward we have to consider a few things.

We believe that handling business in a familiar language to our customers and clients is essential to build and maintain relationships and trust. Therefore, we have several in-house native language speakers, who are aware of cultural sensitivity.

TEMA have experience in handling campaigns from many different sectors, large and small scale, where companies and businesses want to make it into the international market. Whether you have a UK based IT Company wanting to sell into Europe, or you are a French retailer wanting to sell products into UK, or a Swedish furniture manufacturer wanting to expand their business into the Australian market – TEMA’s multilingual telemarketing services can move your company forward to the global market.

We at TEMA value quality and excellence, therefore, all our telemarketing sales and service agents are fully trained to quickly and efficiently learn a new campaign. The training includes company history, competitor analysis, and customer service skills etcetera.

Besides multilingual telemarketing we operate within a range of different services. Please read more about our telemarketing services on our TEMA website.