Company:
Our client, World leader in its sector, is a fast growing (40% a year for the last 11 years) automotive remanufacturing company with facilities in the UK, USA, France, Germany, Italy and India.

We are now helping them to recruit new staff able to proactively help to drive the company forward.

You need to have some previous experience as a customer service advisor within the automotive sector but other industries will also be considered. You will also need to be able to attend 2 month training in the UK (Accommodation and some expenses will be covered for)

YOU:

• Experienced in Customer Service
• Fluent in either German (for Hamburg) or French (for Canada)  plus very good English
• Passionate about cars
• Able to work in a fast paced environment
• Able to be thinking on your feet and doing what it takes to get the job done
• Excellent computer skills
• Great interpersonal and time management skills
• For the Role in Canada: valid Visa required!

MAIN RESPONSIBILITIES INCLUDE:

• Explaining the repair procedure & other options available to customers
• Invoicing for jobs and giving updates on customer items
• Liaising with the workshop for progress on repairs and stock availability
• Troubleshooting
• Meeting targets and promoting first class customer service

Please send your application to Farina, [email protected]

We look forward to hearing from you!

Keywords: Germany, Großbritannien, Cars, Automotive, Customer Service, Customer Support, Customer Advisor, Technical Support, Sales Advisor, Sales, Administration, Export, International