Telemarketing Services
TEMA is unique in handling customer service, marketing and sales calls in any country from our telemarketing HQ in Saltaire, near Leeds in West Yorkshire, UK or worldwide from our offices in Mauritius, Spain and Australia.
Costing, training, scripting, projecting call volumes, reporting and database management are all key parts of the TEMA approach. We use native speakers of any language to provide a full range of telemarketing services including:
- B2B telemarketing
- IT telemarketing
- Multilingual telemarketing
- Technology telemarketing
- Call centre services
- Lead generation
- Telesales
- Appointment generation
- Market research
- Direct Marketing
- European call centre services
- International customer service
- Business telemarketing
- Inbound telemarketing, inbound campaigns and inbound call handling
- Outbound telemarketing, inbound campaigns and outbound call handling
Our telesales staff are skilled and experienced:
- All telesales staff have been with TEMA for more than two years.
- TEMA micro manages each campaign and monitors sales performance
- TEMA can adapt to the market and advise clients if any strategic changes are required
- Line by line reporting is available according to clients requirements
- TEMA can scale up the campaign at any given point and can roll out across any country and any continent including: Europe, Australasia and Africa.
- Customers can be unaware of TEMA’s involvement as we can set up a phone line and email addresses dedicated to your company.
- A weekly/daily reports are issued in order to quantify and analyze the effectiveness of the campaign – line by line analysis.
- Our CRM system generates a database of diarised follow-ups for any outstanding customer service queries.
- We develop pipelines of sales opportunities including future expiry of contracts.
- TEMA has been running Expiry Renewal programmes for 6 years
- With experience of running outbound and inbound campaigns on behalf of IBM across Europe we have developed a sophisticated process for call handling.
Telemarketing prices
We’re upfront and transparent about our price per hour:
- £21 for telemarketing in the UK
- £23 for telemarketing in the rest of Europe
- £25 for telemarketing in the rest of the world
